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    What are “public records”?

    All books, papers, maps, photographs, recorded tapes, financial statements, statistical tabulations,...

    How do I obtain copies of public records?

    To obtain a copy of a record, you must make a request to MassDOT’s Records Access Officer (RAO).Your...

    How much detail do I have to provide?

    There is no specific requirement for the wording of your request, but keep in mind that our records...

    Are there situations when you can ask the reason for my request?

    Yes. If the records you seek involve anything we deem as security-sensitive information. In...

    How will I receive my records?

    Unless you specifically request your records in an alternate form, they will be provided to you...

    What are the costs for copies of public records? What about electronic records?

    Absent a specifically-identified statute or regulation, we will charge no more than $0.05 per page...

    What if my request is denied?

    A Records Access Officer (RAO) must respond to your request as determined by the Public Records...

    How can I get information about winning bids and bidders for public contracts?

    Please visit this link for more information: Contract Documentation

    Do I have a greater right to records if they are about me?

    No. Every requester is treated equally (except those seeking security-sensitive records).The subject...

    May I appeal MassDOT’s failure to answer a question?

    No. The Public Records Law only applies to records; a Records Access Officer (RAO) is not required...

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